Neve Gear warrants its products will be free from defects in materials and workmanship to the original owner for a duration of at least 5 years. However even if outside this period, warranty may still be accepted depending on the situation.

If a warranty claim is validated, we will repair or replace, at our option, the damaged product. If a suitable replacement isn’t available, a refund will be issued.

Our Warranty does not cover damage caused by normal wear and tear, accident, lost or stolen items, improper care or cleaning, non-standard usage, negligence or aftermarket modifications.

Materials and components wear out, deteriorate and fade over time, depending on the product’s exposure to the elements and how the product is used and cared for. Our warranty does not cover products that fail or are damaged due to wear and tear.

For information regarding Order Cancellation and Return Policy